Return and Refund Policy
Last updated: March 23, 2023
Thank you for shopping at Fred Angrand Entertainment.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Fred Angrand Entertainment, LLC, PO BOX 463 CARY, NC 27512.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Fred Angrand Entertainment, accessible from www.fredangrandentertainment.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Refund request for clothing merchandise must be submitted to support@fredangrandentertainment.com no later than seven days after purchase. Any refund request for clothing merchandise made after the seventh day will not qualify for a refund.
Refund request for software must be submitted to support@fredangrandentertainment.com no later than seven days after purchase. Any refund request for software made after the seventh day will not qualify for a refund.
Downloaded music does not qualify for a refund. All sales of downloaded music is final.
A Downloaded ringtone do not qualify for a refund. All sales of a downloaded ringtone is final.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
PO BOX 463 CARY, NC 27512
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: support@fredangrandentertainment.com